Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o Cheyenne VA Medical Center
2360 East Pershing Blvd
Cheyenne, WY 82001

For the location of an inpatient or their phone number, dial the Medical Center at 307-778-7550 (or 1-888-483-9127), and press 0.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

• Within service area: 307-778-7550
• Outside of the Cheyenne calling area:
  Toll-free 1-888-483-9127
• If you need appointment or prescription information,press 1.
• If you need to cancel an appointment, press 2.
• If you need to speak with someone in the pharmacy, press 3.
• If you need to speak with the patient advocate, press 4.
• If you need to speak with physical or occupational therapy, press 5.
• If you need to speak with someone in Human Resources, press 6. 

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet. If you need assistance with transportation to your appointment, please call the DAV Transportation Service at (307)778-7757.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 307-778-7580 (or 1-888-483-9127 ext 7580).

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs and Communications Department at (307) 778-7523.

Webmaster

To report problems with this website, please contact the Webmaster.