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Cheyenne VA Medical Center

Pharmacy

About the Program

The Cheyenne VAMC pharmacy processes hundreds of prescriptions daily. Prescriptions may be refilled by phone, mail or the Internet. Instructions for each method are detailed below.

Automated Refill Line

The easiest way to request a prescription refill is through our automated refill line.  An automated refill line is available for all Cheyenne VAMC patients. Please call one of the following numbers:

  • 307-778-7313 (Cheyenne area)
  • 1-866-420-6337 (from outside the Cheyenne area)
  1. After you have dialed the number, wait for the automated attendant to answer.
  2. Enter your entire social security number, then press the # key. Wait for an answer.
  3. Press 2, then wait for an answer.
  4. Press 1, then wait for an answer.
  5. Enter the prescription number, then press the # key. Wait for an answer.
  6. To refill additional prescriptions, press 1 and repeat the process.

If you are using the automated refill line, all refills should be ordered at least three weeks prior to when the refill is due to ensure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills at Cheyenne VAMC Pharmacy

All veterans are encouraged to refill their prescriptions by phone, mail or Internet. Because of our patient workload, we prefer that you don't use the window for refill requests. There are drop off boxes located near the pharmacy counseling booth and the drive-through circle at the front of the clinical addition building.

Mailing Prescriptions

The VA Mail-Order was rated number 1 in J.D. Power and Associates 2011 Customer Satisfaction Index Ranking of mail-order pharmacy.  By ordering your medications through the mail, you can take advantage of the excellent service provided by VA without leaving your own home. 

Clinical Pharmacy Programs

We offer a variety of specialty clinical pharmacy programs including prevention of blood clots through our Anticoagulation Clinic, and assistance and management of a variety of other chronic disease states.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.

Hours

Outpatient Pharmacy
Monday - Friday 8:30 a.m. - 5:00 p.m.
 
Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:00 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.

Contact Info

Location

  • Automated Refill Line

Contact Number(s)

  • 866-420-6337

Hours of Operation

  • 24/7
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