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Cheyenne VA Medical Center

Cheyenne VAMC Public Affairs - News Releases

AUGUST 26, 2010




In the first month of full scale operations, the Rawlins PCTOC has also been very successful. Interest in the clinic is high from both Veterans living in Carbon County, Wyoming as well as from the US Congressional delegation representing Wyoming. Sen. Enzi and Representative Lummis both toured the facility and this month. Both expressed their compliments about the VA’s Telehealth Program. Specifically, how well the VA provides healthcare to Veterans in rural areas while maintaining high quality clinical outcomes.


Read on for an overview of VA telemedicine in Rawlins, Wyoming!


  • Patient visits performed by video Telehealth, using RNs with peripheral equipment on the patient side.  Complete head to toe assessments completed using these technologies.
  • Provider is physically located in Cheyenne VAMC or even at one of our CBOC's in Colorado.
  • Medical services include: 
    • Primary Care medical
    • Mental health
    • Specialty care consults such as Tele-surgery. 
  • Nursing services include:
    • Laboratory specimen collection
    • Wound care
    • RN assessment and RN coordination with VA and local ancillary services including social services, patient education. 
    • Tele-retinal imaging (screening diabetic patients for potential losses of eyesight). 
    • EKGs
  • Laboratory specimens processed in the Cheyenne VAMC lab with results entered into the VA Electronic Medical Record (known as CPRS, or Computerized Patient Record System.)  This makes the results visible to the provider during the visit, and makes them available to any VA provider in the US which the patient may see.
  • Technology:  Dual T-1 lines to the PCTOC.  All data (both computerized and video) is within VA firewall and secure.  Multiple global media carts using videoconferencing CODECS are located within the clinic.  Carts are equipped with an otoscope, exam camera, and stethoscope, allowing the provider on the far end to see and hear as well as and in some cases better than they would in a physically face to face examination. 
  • Computers in the clinic, within the VA firewall, to allow scheduling, charting, and retrieval of information such as laboratory results. 
  • All patient visits are scheduled appointments.  There is no walk in clinic. 
  • RNs triage patients and for urgent care will assist in scheduling at the Cheyenne VA or refer to local facilities as appropriate. 
  • Emergency care is referred to local Emergency Rooms. 
  • Medications are sent via US Postal Service. 
  • Same day fill medications are called into local pharmacies.
  • The direct phone line to the Rawlins Clinic is 307-324-5578.
  • Scheduleing and cancelling appointments should be completed by calling 307-778-7550 ext. 3816.
  • Clinic Manager is David Newman, RN, located in the Cheyenne VAMC  307-778-7550 x 7460.