Mental Health Consumer Council - Cheyenne VA Medical Center
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Cheyenne VA Medical Center

 

Mental Health Consumer Council

The Cheyenne VA Health Care System, along with the Veteran’s Mental Health Council of the Cheyenne VA region, is looking for who are willing to share their ideas, concerns, questions and provide constructive feedback regarding their experience with receiving mental health services provided by the Cheyenne VA Health Care System. The format to provide such feedback is through Consumer Councils – groups of Veterans and their family/allies, who meet on a monthly basis to support efforts to improve Veteran care. That is where you, come in!

Why participate in a consumer council? The purpose of the consumer council is to create a streamlined feedback channel for Veterans who have experience with receiving mental health services to voice their concerns, ideas and raise questions directly to the Cheyenne VA Mental Health leadership. Feedback is collected and delivered to the Mental Health Executive Committee for the Cheyenne VA region. The communication goes both ways, and staff may visit consumer councils to provide feedback on issues raised, and to ask for guidance about new programming ideas. Our overall purpose is to address issues and concerns as well as continue to expand services that are working well for our Veterans.

Who is eligible to join or participate? The consumer council acts as an independent body (not employed by or governed by the Veterans Administration) of Veterans who provide feedback to the Cheyenne VA regional offices regarding the mental health services that are being provided within the Cheyenne VA region catchment area, such as the Fort Collins, Loveland and Sidney Outpatient Clinics and all telehealth and mobile clinics. Specifically, Veterans who fall into the following three categories are eligible to participate: 
  • Veterans who have received mental health services from the Cheyenne VA in the past but are not currently receiving services.
  • Veterans who are currently receiving mental health services from the Cheyenne VA.
  • Veterans who have decided, for any reason, not to receive mental health services from the Cheyenne VA.
  • Representatives and family members of Veterans, who fall into one of the above categories.

Confidentiality: The names of Veterans on the consumer councils will not be included in any feedback reported back to the Cheyenne VA. Some basic demographics will be collected (i.e. era of service, gender, age, etc.) for data collection purposes to help understand statistical issues. Veterans can rest assured that they may participate freely without any fear of reprisal or unforeseen consequences. 

Interested in learning more or possibly participating on the consumer council?  If you want to learn more about participating on a consumer council please contact Christopher Aguilar, LCSW either by phone (307) 920-3536 or email Christopher.aguilar@va.gov.  Mr. Aguilar is the Local Recovery Coordinator at the Cheyenne VA and is also a member of the Mental Health Executive Committee of the Cheyenne VA region.   

Thank you for your consideration in helping us create and sustain the best mental heath services for the Veterans in our community!

 

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Contact Info

Location

  • Mobile throughout region

Contact Number(s)

  • 307-920-3536

Hours of Operation

  • M-F 8 a.m. to 5 p.m.